Privacy Policy

Effective as of July 29, 2024

Introduction

Welcome to www.thesoulspaonline.com (“Website”), a subsidiary of The SOUL Spa LLC (“Parent Company,” “we,” “us,” or “our”). At The SOUL Spa LLC, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, sharing, and protection of your personal information when you visit our Website and become a member of our online community. By accessing or using our Website, you agree to the terms and conditions of this Privacy

Information We Collect

We may collect various types of personal information from you, as necessary, to provide you with a personalized and seamless experience on our Website. The types of personal information we may collect include but are not limited to:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Username and password
• Demographic information
• IP address
• Browsing behavior and usage data

3. How We Use Your Information

We use the personal information we collect for the following purposes:

1. Membership Account: To create and maintain your membership account, to verify your identity, and to communicate with you about your account status and updates.
2. Provide Services: To deliver the services and features you request, including providing access to exclusive content, webinars, courses, and other online resources.
3. Customer Support: To respond to your inquiries, requests, and provide customer support.
4. Personalization: To tailor your experience on our Website, including offering personalized content and recommendations based on your preferences and interests.
5. Marketing Communications: To send you marketing communications, newsletters, and updates about our products, services, and promotions. You can opt-out of marketing communications at any time by following the instructions provided in the communication.
6. Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
7. How We Share Your Information

We will never share or sell your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, and providing other related services. These service providers have access to your information only as necessary to perform their functions and are obligated to maintain its confidentiality.
2. Legal Compliance: We may share your personal information to comply with applicable laws, regulations, or legal processes.
3. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity.
4. Your Rights and Choices
5. Access and Correction: You have the right to access and update the personal information we have collected about you. You can review and edit your account information by logging into your membership account on our Website.
6. Opt-out: You have the right to opt-out of receiving marketing communications from us. You can exercise this right by following the unsubscribe instructions in the marketing emails we send you.
7. Do Not Track: Our Website does not respond to “Do Not Track” signals from your browser.
8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. We cannot guarantee the security of your personal information transmitted to our Website.

7. Children’s Privacy

Our Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take appropriate measures to remove the information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our Website, and the “Effective Date” at the beginning of the Privacy Policy will be updated accordingly.

9. Contact Us
10. Acceptance of Privacy Policy

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:  info@thesoulspaonline.com.

Email: info@thesoulspaonline.com